Introduction
At Dubaitelescope, we want you to be completely satisfied with your purchase. If you are not satisfied, you may request a refund or exchange under the following conditions.

Eligibility for Refunds

• The product must be returned within 7 days of the purchase date.
• Items must be in their original condition, unused, and with all original packaging and accessories.

Non-Refundable Items

• Custom orders or personalized items.
• Clearance or sale items.

Process for Returns

• Contact our customer service team at [email protected] to initiate a return.
• Once we receive the returned item, we will inspect it and notify you of the status of your refund.
• Refunds will be processed within 7-10 business days using the original method of payment.

Exchanges

If you would like to exchange your item, please contact us at [email protected] for further instructions.